Privacy Policy
This Privacy Policy explains how Clean Harmony handles personal data when you use cratemelodyshoe.click or contact us about move-in and move-out cleaning services. It describes what we collect, how we use it, when we share it, and the choices available to you.
Contact Information
Use the contact details below for questions about this policy or our data handling practices.
Data We Collect
We may collect contact details, property and access information, service preferences, appointment details, payment-related records, and any photos or notes you choose to provide for scope review. We may also collect limited technical data such as device, browser, and usage information when you visit the website.
Sources of Data
We receive data from website forms, phone or email inquiries, booking communications, property condition reviews, appointment coordination, and completion handovers. We may also obtain information from payment processing, site analytics, and records generated during the handling of your request or service visit.
Cookie Types
We may use session cookies, persistent cookies, and similar technologies for site operation, form handling, preference storage, and traffic analysis. These tools help us keep the website functioning, remember basic settings, and understand how the site is used.
Cookie Controls
You may manage cookies through your browser settings and, where available, through on-site preference controls. Blocking some cookies may affect site functions such as form submission, session continuity, or basic usage measurement.
Your Rights
You may request access to your personal data, ask for correction of inaccurate information, and object to or limit certain processing where applicable. You may also request deletion of data that is no longer needed, subject to legal or operational retention duties.
How to Make a Request
To protect privacy, we may ask for enough information to verify your identity and locate the relevant records before responding. If a request cannot be fully granted, we will explain the reason in general terms and, where possible, provide a partial response.
Retention of Data
Retention periods depend on the type of record and the reason it was collected. Booking, payment, and service records are kept for the period needed to manage the project, resolve questions, meet accounting duties, and satisfy applicable legal requirements, after which they are deleted or archived in a limited form.
Policy Changes
If we make material changes, we will post the updated policy on this website and adjust the effective date where appropriate. Continued use of the site after an update means the revised policy will apply to future processing.
Purposes of Processing
We process personal data to respond to inquiries, prepare custom quotes, review property condition and access details, schedule appointments, carry out cleaning visits, confirm completion, manage payments, maintain records, improve website performance, and meet legal or security obligations.
Service Providers
We may share data with service providers that support website hosting, communications, analytics, payment processing, or administrative tasks. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
Legal Disclosure
We may share personal data with public authorities, courts, or other parties when necessary to comply with legal obligations, respond to lawful requests, protect our rights, or address fraud, security, or similar concerns.